Stay Connected Anywhere in Japan
Never Miss an Important Email During Your Trip
During your trip in Japan, we may need to contact you by email about your rental order, hotel delivery, or urgent delivery information.
Please make sure you can check your email at all times.
Travelling in Japan without mobile data can make it difficult to receive important emails about your rental, hotel, or travel plans.
At KOBE OUTDOOR, we may contact customers regarding:
- Rental delivery updates
- Hotel delivery confirmation
- Missing reservation information
- Important changes to your order
- Emergency notifications
If you cannot receive emails while travelling, your order may be delayed or cancelled if we are unable to contact you in time.
Our Recommendation: Firsty eSIM
We recommend Firsty, an eSIM app for international travellers who want to stay connected while travelling.
Firsty may be useful for essential travel communication such as:
- Checking email
- Using Google Maps
- Contacting your hotel
- Using WhatsApp or messaging apps
- Receiving important travel updates
Many delivery problems happen because customers cannot check their email or contact their hotel in time.
Staying connected can help prevent delays, failed hotel delivery, or missed important instructions.
Useful for KOBE OUTDOOR Services
If you are using KOBE OUTDOOR rental services, having mobile data in Japan can help you:
- Receive important emails from KOBE OUTDOOR
- Confirm package acceptance with your hotel
- Contact hotel front desk staff
- Check your rental delivery information
- Respond quickly if we need additional information
- Use maps and travel apps while moving around Japan
Even if you plan to use hotel Wi-Fi, having backup mobile data can be very helpful in an emergency.
Download Firsty
We recommend installing and setting up Firsty before arriving in Japan.
Important Notice
Firsty is an independent third-party service.
KOBE OUTDOOR is not affiliated with, sponsored by, or responsible for Firsty, its availability, pricing, connection quality, app functions, or service performance.
Please check Firsty’s official website, app information, Terms & Conditions, and device compatibility before using the service.
Staying connected during your trip helps make your rental experience smoother, safer, and less stressful.