I have to change the hiking date. What to do?
Contact us by email as soon as possible. Send an email to info@kobeoutdoor.com or Go to the Contact page … Read More
Contact us by email as soon as possible. Send an email to info@kobeoutdoor.com or Go to the Contact page … Read More
We offer minimum 2days rental. Even if you only use our gear for a day trip, we charge 2days rental … Read More
Delivery to the Airport is not possible.
Delivery takes at least a day. If you can change the hiking date, we maybe can help you deliver gear. … Read More
Please order “Size Change” For changing size, you need to order size change by 2days before your hiking date, the … Read More
Only the people who receive gear 3days before your hiking date can get the 3days FREE trial period. … Read More
We offer “free” 3days trial period if you receive gear 3 days prior to your hiking date. The reason we … Read More
Shiping to U.S. army base in Japan is possible. Prior notice is necessary, so please contact the army base hotel … Read More
Since August 2018, we have stopped that delivery to Airbnb apartment or house. This is because we have experienced a … Read More
Yes, of course. We always call to the delivery place in advance to avoid any delivery trouble. We can call … Read More