Super Express Delivery
Emergency Next-Morning Delivery for Mt. Fuji Rental Gear
Please read carefully before ordering.
This is a premium emergency delivery service for customers who need Mt. Fuji rental gear delivered to an eligible hotel in Tokyo’s 23 wards the next morning.
This is a premium emergency delivery service for customers who need Mt. Fuji rental gear delivered to an eligible hotel in Tokyo’s 23 wards the next morning.
Service Details
- Order Time: 4:00 PM – 11:00 PM Japan Time
- Delivery Time: Next morning, approximately 9:00 AM – 12:00 PM
- Service Fee: ¥60,000 per emergency delivery order
- Delivery Area: Eligible hotels in Tokyo’s 23 wards only
- Capacity: Rental gear for up to 2 people
- Delivery Destination: Hotel front desk only
Important:
Morning delivery means approximately 9:00 AM – 12:00 PM.
We cannot accept requests for an exact delivery time such as 9:00, 10:00, or 11:00 AM.
Morning delivery means approximately 9:00 AM – 12:00 PM.
We cannot accept requests for an exact delivery time such as 9:00, 10:00, or 11:00 AM.
Eligible Hotels
Your hotel must meet all of the following conditions:
- Located within Tokyo’s 23 wards
- Has a 24-hour staffed front desk
- Accepts packages for guests
- Can identify you by your exact hotel reservation name
- Can safely hold the package until you collect it
Not Available For
- Airbnb, guesthouses, private residences, apartments, shared houses
- Train stations, airports, convenience stores, lockers, offices
- Hotels outside Tokyo’s 23 wards
- Hotels without a 24-hour staffed front desk
- Any location where the package cannot be handed to hotel front desk staff
Before Ordering
You must contact your hotel in advance and confirm that they can receive a package for you.
Some hotels in Japan may refuse packages unless the guest personally informs the hotel beforehand.
If the hotel refuses the package because of incorrect information, missing hotel confirmation, wrong reservation name, missing room number, or hotel policy, no refund will be issued.
Required Information
- Hotel name
- Hotel address
- Hotel phone number
- Exact hotel reservation name
- Check-in date
- Reservation number, if available
- Room number, if already checked in
- Your email address
- Your mobile phone number
Email Communication Required
We will contact you by email if we need to confirm important information.
After ordering, please check your email carefully, including your spam or junk folder.
No Cancellations, Refunds, or Changes After Payment
After payment is completed, we cannot accept cancellations, refunds, item changes, size changes, hotel changes, address changes, name changes, date changes, or changes to the number of people.
Delivery Completion
Delivery is considered completed when the package is handed to the hotel front desk staff.
After that, the hotel’s internal handling and handover to the guest are the hotel’s responsibility.
Customer Agreement
By placing an order, you confirm that you have read, understood, and agreed to the full Super Express Delivery rules,
confirmed that your hotel accepts guest packages, entered all information correctly, and understand that your order may be cancelled without refund if the requirements are not met.
confirmed that your hotel accepts guest packages, entered all information correctly, and understand that your order may be cancelled without refund if the requirements are not met.