Dear KOBE OUTDOOR, I have returned the items to the hotel and put all inside the black bag that u are provided. You can get those items back from the hotel. Fuji mountain is a good place and thanks for providing those items for me and my friends to climb up to the peak of the mountain. ありがとうございます

Hi KOBE OUTDOOR, Thank you very much! It is very kind of you. I really appreciate it. Have a good weekend also! Thank you very much again. I had a great time on Mount Fuji. The shoes were very comfortable and helpful for the climb. Thank you very much for your help. I'll definitely rent from you again and refer my friends to your shop! Here's a photo of our climb to Mt. Fuji Summit.

Thank you so much! You have been extremely kind, responsive and helpful. The kobe outdoor service was great! Here is a photo from the top of mt fuji for you 🙂 Cheers

Thank you and Thank you for having a Japanese+English website! English communication was wonderful:-)

Thank you for making the equipment rental so convenient. I will definitely spread the good words about your company. Thank you again for your excellent and friendly service, we had a great climb and the sun rise was magnificent from the top of Mt Fuji!

The gear was in great condition.The fast delivery was wonderful

Dear KOBE OUTDOOR, Thanks to your service, I had a pleasant time at Fuji-san, with the right equipment. I have given the package to my hotel concierge, they confirmed it will be sent today. I hope it finds you rapidly. Kind regards

Thank you for the excellent experience with your gear! I really enjoyed the convenience and quality.

I have got my package and everything fits perfectly. Thank you so much for your help and great service. I will surely recommend for friends. Thanks again

Thank you again very much, i will recommend my friends to your service when they go hiking or need supplies. You have been extremely helpful.

I have returned the rental equipment today to the hotel front desk. Thank you very much again. I had a great time on Mount Fuji.

Thank you for your wonderful service.


 Your service was very quick and convenient--I will be sure to recommend you to my friends.

I would like to thank Kobe Outdoor Rental for the great help and advice, planning my Mt. Fuji trip.
I visited so many beautiful places, all around the world. But this was the most beautiful & amazing experience of my life !!
When I get the chance, I would climb Mt. Fuji again !
For people who think you can without good gear; NOT ! you really need decent walking shoes, walking stick, rainwear & warm clothing !
Thank you so much Akiko for everything !!


I have returned the equipment yesterday (at a close Family Mart, I hope it's back in your hands by now).

Thank you very much for everything, I don't think I could have made it safely on top of Fuji-san (and back!) without your gear...

Thank you very much, and best regards,

I just got back from hiking Mount Fuji and it was great! So happy I had all of your gear!

Read our customer story?

Trip story from Sue (Ireland)
Sue travels around the world and she had lived in Shizuoka Japan. She explains tips and more about trip to Mt.Fuji.
Her article is great help by reading “Preparing to Climb Mt Fuji” and “I climbed Mt Fuji; What You Should Know“.

Trip story from NAISOOP (Thailand)
Customer from Thailand is writing and sharing about his Mt.Fuji trip with his many beautiful photo.
You will enjoy his great trip story with many magnificent photo. (Only in Thai)

trip story from Ines (Holland)
Ines has shared many photo with her trip to Mt.Fuji.
She also shares her trip schedule.

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Average rating:  
 49 reviews
 by Kristiana

The gear was amazing. Very high quality! The serviss was very quick and because of Kobe Outdoor I was able to climb Mt. Fuji! Thank you so much!

 by customer survey

Very clear English communication - equivalent to a “native speaker.”

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