My Mt.Fuji tour has been canceled. Can I get refund for rental gear?
I am sorry to hear that your tour has been canceled. However, we follow our policies in any situation and … Read More
I am sorry to hear that your tour has been canceled. However, we follow our policies in any situation and … Read More
I am sorry to tell we are not possible to make a refund because of the weather condition. Even if … Read More
Yes, Our partner delivery company “Yamato transport” has branch shops and stores anywhere ALL OVER JAPAN. So you can send … Read More
Thank you very much for trying to send your booking order. We will make an invoice for you to be … Read More
Please contact us via email: info@kobeoutdoor.com You can also contact us by our contact page. Normally we reply to … Read More
Yes, we are accepting short notice booking We ship the gear immediately. If the rental order has been made … Read More
Yes, we are accepting short notice booking. We ship the gear immediately. If the rental order has been made … Read More
Renting rain trousers only is possible, however, the price stays the same. If you do not need the rain … Read More
If you would like to change the gear size before we ship to you, please email us. Please contact us … Read More
If you would like to add some other items, The quickest way is to place your additional order again from … Read More